Data Handling

Data processor:

Name: Ledium Trade and Service Ltd.

Registered Office: 34 Fulemule Street, Szeged, Hungary, 6726

Mailing Address, Complaints: 34 Fulemule Street, Szeged, Hungary, 6726

Email: [email protected]

Phone: +36 70 513 1520

Website: https://ledium.hu

Hosting Service Provider

Name: Hosting.eu Service Ltd.

Mailing Address: pf.:510, Budapest 1538, Hungary

Email: [email protected]

Phone: +36 1 789 2 789

Description of Data Processing during Website Operation

Information on the Use of Cookies

What is a cookie?
The Data Controller uses so-called cookies during the visit of the website. A cookie is a package of information consisting of letters and numbers that our website sends to your browser in order to save certain settings, facilitate the use of our website, and assist in collecting some relevant, statistical information about our visitors.

Some cookies do not contain personal information and are not suitable for individual user identification, but some of them contain an individual identifier – a secret, randomly generated number – which is stored on your device, thereby ensuring your identifiability. The duration of operation of individual cookies is provided in the relevant description of each cookie.

Legal Background and Legal Basis of Cookies:

The legal basis for data processing is Article 6(1)(a) of the Regulation, based on your consent.

Main Characteristics of Cookies Used by the Website:

Strictly Necessary Cookies: These cookies are essential for the use of the website and enable the basic functions of the website. Without these, many functions of the site will not be available to you. The lifespan of these types of cookies is limited to the duration of the session.

Cookies for Improving User Experience: These cookies collect information about the user's website usage, such as which pages are most frequently visited or what error message is received from the website. These cookies do not collect personally identifiable information about the visitor, so they work with completely generic, anonymous information. The data obtained from these cookies is used to improve the performance of the website. The lifespan of these types of cookies is limited to the duration of the session.

Google Adwords Cookie: When someone visits our site, the visitor's cookie ID is added to the remarketing list. Google uses cookies - such as NID and SID cookies - in Google products, such as customizing ads seen in Google Search. These cookies are used, for example, to remember your recent searches, interactions with ads from individual advertisers or search results, and visits to advertiser websites. The AdWords conversion tracking feature uses cookies. Cookies are saved to the user's computer when the person clicks on an ad to track sales and other conversions resulting from the ad. Some common uses of cookies include selecting ads based on what is relevant to a particular user, refining reports on campaign performance, and avoiding displaying ads that the user has already viewed.

Google Analytics Cookie: Google Analytics is Google's analytical tool that helps website and app owners get a more accurate picture of their visitors' activities. The service can use cookies to collect information and generate reports on statistical data related to website usage without personally identifying visitors to Google. The main cookie used by Google Analytics is the "__ga" cookie. In addition to reports based on website usage statistics, Google Analytics - along with some of the advertising cookies described above - can also be used to display more relevant ads on Google products (such as Google Search) and across the internet.

Remarketing Cookies: Previous visitors or users may see ads when browsing other websites on the Google Display Network or searching for terms related to its products or services.

Facebook Pixel (Facebook Cookie): The Facebook pixel is a code that allows reporting on conversions, building target audiences, and providing detailed analysis data to the website owner about visitors’ website usage. With the Facebook pixel, personalized offers and ads can be displayed to website visitors on the Facebook platform. You can review Facebook’s data policy here: https://www.facebook.com/privacy/explanation

If you do not accept the use of cookies, certain functions may not be available to you. For more information on deleting cookies, please visit the following links:

Internet Explorer: http://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies#ie=ie-11
Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
Mozilla: https://support.mozilla.org/hu/kb/weboldalak-altal-elhelyezett-sutik-torlese-szamito
Safari: https://support.apple.com/kb/ph21411?locale=en_US
Chrome: https://support.google.com/chrome/answer/95647

Data Handling for Contact Purposes

Data management related to the information provided during contact through the forms on our website.

Contact

If, for example, you contact us by email, contact form, or phone with a question about any of our products or services.

Processed Data:

The data provided by you during contact.

Duration of Data Processing:

The data will only be processed until the contact is concluded.

Legal Basis of Data Processing:

Your voluntary consent, which you give to the Data Controller by contacting us. [Article 6(1)(a) of the Regulation]

Marketing-related Data Processing

Data Processing Related to Newsletter Sending

Processed Data:

Name, address, email address, phone number.

Duration of Data Processing:

Until the withdrawal of consent by the data subject.

Legal Basis of Data Processing:

Your voluntary consent, given by subscribing to the newsletter to the Data Controller. [Article 6(1)(a) of the Regulation]

The Data Processor collaborates with the Data Controller in the delivery of the ordered goods based on a contract. In this process, the Data Processor may handle the name, address, and phone number of the customer until the end of the calendar year following the dispatch of the postal item, after which it will be promptly deleted.

Data Processing Related to Newsletter Sending

Name of the company operating the newsletter sending system: GetResponse Sp. z o.o.

Registered office of the company operating the newsletter sending system: Ul. Arkońska 6/a3 80-387 Gdańsk Poland

Phone number of the company operating the newsletter sending system: +48 58 668 31 30

Email address of the company operating the newsletter sending system:

The Data Processor collaborates with the Data Controller in sending newsletters based on a contract. In this process, the Data Processor handles the name and email address of the data subject to the extent necessary for sending newsletters.

Data Processing Related to Contact

Name of the company operating the contact system: MiniCRM Zrt.

Registered office of the company operating the contact system: 1075 Budapest, Madách Imre út 13-14.

Phone number of the company operating the contact system: +36 1 999 0 402

Email address of the company operating the contact system: [email protected]

The Data Processor collaborates with the Data Controller in sending newsletters based on a contract. In this process, the Data Processor handles the name and email address of the data subject to the extent necessary for sending newsletters.

Within the duration of data processing, you have the following rights under the Regulation:

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the right to withdraw consent,
the right of access to personal data and information related to data processing,
the right to rectification,
the right to restriction of processing,
the right to erasure,
the right to object,
the right to data portability.

If you wish to exercise your rights, it involves your identification, and the Data Controller necessarily needs to communicate with you. Therefore, for identification purposes, personal data will be required to be provided (but identification can only be based on data that the Data Controller already handles about you), and your complaint regarding data processing will be accessible in the Data Controller’s email account within the time frame indicated in this notice.

If you were our customer and wish to identify yourself for complaint handling or warranty purposes, please provide your order ID. With this, we can identify you as a customer.

Data Controller will respond to complaints related to data processing within 30 days at the latest.

Right to Withdraw Consent

You are entitled to withdraw consent to data processing at any time; in such cases, the provided data will be deleted from our systems. However, please note that in the case of unfulfilled orders, withdrawal may result in the inability to fulfill delivery to you. Additionally, if the purchase has already been completed, based on accounting regulations, we cannot delete invoicing-related data from our systems, and if you owe us, we may continue to process your data based on our legitimate interest in debt collection even after consent withdrawal.

Access to Personal Data

You have the right to receive confirmation from the Data Controller whether your personal data is being processed, and if so, you are entitled to:

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access to the processed personal data; and
information from the Data Controller regarding:
the purposes of data processing;
the categories of personal data processed about you;
recipients or categories of recipients with whom the personal data have been or will be shared;
the planned duration of storing personal data, or if this is not possible, the criteria used to determine that duration;
your right to request the Data Controller to rectify, erase, or restrict the processing of your personal data, and to object to the processing of such personal data based on legitimate interests;
the right to lodge a complaint with the supervisory authority;
if the data were not collected from you, all available information about their source;
the existence of automated decision-making, including profiling, and at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for you.

The purpose of exercising the right may be to establish and verify the legality of data processing; therefore, in the case of multiple requests for information, the Data Controller may charge a reasonable fee for providing information.

Access to personal data is provided by the Data Controller after your identification by sending you the processed personal data and information via email. If you are registered, we provide access by allowing you to log into your user account to view and verify the personal data processed about you.

Please indicate in your request whether you are requesting access to personal data or information regarding data processing.

Right to Rectification

You are entitled to request the Data Controller to promptly correct any inaccurate personal data concerning you.

Right to Restriction of Processing

You have the right to request the Data Controller to restrict processing if any of the following applies:

You contest the accuracy of the personal data, in which case the restriction shall be for a period enabling the Data Controller to verify the accuracy of the personal data. If the accuracy of the data can be immediately established, no restriction will be applied.
The processing is unlawful, but you oppose the erasure of the data and instead request restriction of its use.
The Data Controller no longer needs the personal data for the purposes of processing, but you require them for the establishment, exercise, or defense of legal claims.
You have objected to processing pending the verification whether the legitimate grounds of the Data Controller override your grounds.

If processing is restricted, such personal data shall, with the exception of storage, only be processed with your consent, or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the Union or of a Member State.

The Data Controller shall inform you in advance (at least 3 working days before the restriction is lifted) about the lifting of the restriction on processing.

Right to Erasure (Right to be Forgotten)

You have the right to request the Data Controller to erase without undue delay personal data concerning you if any of the following grounds apply:

The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
You withdraw your consent, and there is no other legal ground for the processing.
You object to the processing based on legitimate interests, and there are no overriding legitimate grounds for the processing.
The personal data have been unlawfully processed.
The personal data have to be erased for compliance with a legal obligation in Union or Member State law to which the Data Controller is subject.

If the Data Controller has made personal data public and is obliged to erase them, taking into account available technology and the cost of implementation, the Data Controller shall take reasonable steps, including technical measures, to inform other data controllers processing the personal data that you have requested erasure by them of any links to, or copy or replication of, those personal data.

Right to Deletion

Deletion shall not apply if data processing is necessary:

for exercising the right to freedom of expression and information;
for compliance with a legal obligation which requires processing by the Data Controller (such as billing-related data processing, as invoicing is mandated by law), or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller;
for the establishment, exercise, or defense of legal claims.

Right to Object

You have the right to object at any time, on grounds relating to your particular situation, to processing of personal data based on legitimate interests. In such cases, the Data Controller shall not further process the personal data unless it demonstrates compelling legitimate grounds for the processing which override your interests, rights, and freedoms or for the establishment, exercise, or defense of legal claims.

If personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. If you object to processing for direct marketing purposes, the personal data shall no longer be processed for such purposes.

Right to Data Portability

Where processing is carried out by automated means and based on consent or a contract, you have the right to receive your personal data provided to the Data Controller in a structured, commonly used, and machine-readable format and have the right to transmit those data to another controller.

Automated Decision-Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision:

is necessary for entering into or performance of a contract between you and the Data Controller;
is authorized by Union or Member State law to which the Data Controller is subject and which also lays down suitable measures to safeguard your rights, freedoms, and legitimate interests; or
is based on your explicit consent.

Registration with Data Protection Authority

As per the provisions of the Data Protection Regulation, certain data processing activities of the Data Controller had to be registered with the data protection authority. This registration requirement ceased as of May 25, 2018.

Changes to Privacy Notice

The Data Controller reserves the right to modify this privacy notice in a manner that does not affect the purpose and legal basis of data processing. By using the website after the modification comes into effect, you accept the modified privacy notice.

If the Data Controller intends to further process the collected data for a purpose other than that for which it was collected, before further processing, you will be informed of the purpose of the processing and provided with the following information:

the period for which the personal data will be stored, or if that is not possible, the criteria used to determine that period;
your right to request from the Data Controller access to and rectification or erasure of personal data or restriction of processing concerning you, or to object to processing, as well as the right to data portability;
if the processing is based on consent, your right to withdraw consent at any time,
your right to lodge a complaint with a supervisory authority;
whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and of the possible consequences of failure to provide such data;
the existence of automated decision-making, including profiling, and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for you.

Processing may only commence after you have been fully informed, and if the legal basis for processing is consent, your consent must also be obtained beyond mere notification.

This document contains all relevant data processing information concerning the operation of the webshop under the European Union’s General Data Protection Regulation (GDPR) 2016/679 and Act CXII of 2011 on informational self-determination and freedom of information.

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